Returns Policy – Our standard returns policy is 28 days.
If for any reason you are not satisfied with your order and would like a refund or exchange, please notify is within 28 days of receiving your order.
Please note we do not accept returns outside of the dates stated in our returns policy.
We are happy to exchange or refund your item providing your items have not been worn or there are no signs of damage. All returned items should be in their original condition.
Refunds
Once your item has been returned, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 days days.
To return an item:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We do not accept any responsibility for return postage costs, nor for any items lost, stolen, or damaged in transit. These responsibilities are those of the customer. We advise that you obtain proof of postage.
To return your product, you should send it to:
Flat Six Raptor Ltd
272 Bath Street
Glasgow
G2 4JR